PRACTICE INFORMATION

medicare.jfif
Nurse Checking Girl

BILLING INFORMATION

Standard medical consultations are Bulk Billed through Medicare for all patients with a current Medicare card. Overseas visitors who do not have a Medicare card are required to pay for their consultations on the day.


Pre-Employment Medicals and Driver Medicals will incur a fee.


All costs for minor surgeries, cosmetic procedures and PRP Therapy will be discussed with you before you decide to have the procedure.

Consumables such as dressings for procedures will incur a small fee

ONLINE BOOKINGS

Looking for a medical centre that really knows how to address your medical needs? Ringwood Medical Health Centre offers a wide range of healthcare services to patients in the Eastern Suburbs. We provide an Online Booking facility through the Health Engine platform to help our patients feel better, sooner. Schedule an appointment today and experience all we have to offer.

X-Ray Results
Call Center Headset

RESULTS

Patient's must book a follow up appointment with their doctor to discuss results. If there are any urgent results a doctor will contact the patient to make an appointment.  Please note our receptionists are not medically qualified to discuss them with you. 

COMMUNICATION

To give each patient the best consultation possible, Doctors prefer not to be interrupted by phone calls. Reception staff are happy to take a message, and the Doctor will return your call as soon as they are available. In the case of an emergency your call will always be put through to the doctor immediately.
Electronic communication is used only for correspondence of a non-sensitive nature with email being checked on a daily basis.

Image by John Salvino
feedback 2.jpeg

YOUR PRIVACY

It is the policy of Ringwood Medical Health Centre to maintain the security of personal health information at all times, ensuring that this information is only available to authorised staff members. We abide by the Privacy Act 1988 (Cth), the Australian Privacy Principals (APPs) and the Victorian Health Records Act (2001). If you have any questions regarding our privacy policy you may request a copy from reception.

FEEDBACK

We welcome your views of the practice, particularly on how we can improve our services. If you have a complaint please discuss it with your Doctor or our Practice Manager. If you feel your complaint is not resolved you are entitled to register a complaint with the Health Services Commissioner.


Health Services Commissioner
Complaints and Information
Telephone: 1300 582 113
Fax No.: (61 3) 9032 3111
E-mail: hsc@health.vic.gov.au

AGPAL circle.png
culture world hands.png

NATIONALLY ACCREDITED

Ringwood Medical Health Centre is proud to be accredited by AGPAL. General practice accreditation is an assessment process that ensures our practice meets a high standard of safety and quality, providing the best environment for patient’s healthcare outcomes. More information can be found on the AGPAL website at www.agpal.com.au/general-practice-accreditation.

INTERPRETER SERVICES

We have linguistically diverse doctors, speaking fluent English, Farsi, Urdu, Hindi, and Punjabi. The clinic uses the TIS National and Auslan interpreting services to assist patients with their consultation. Please speak to reception if you require us to book an interpreter for your consultation.

 

©2020 by Ringwood Medical Health Centre. Proudly created with Wix.com